Dear valued RingCentral customer, In 2021, mobile carriers imposed new restrictions on business SMS traffic sent from text-enabled phone numbers, known as “10DLC,” in line with industry requirements set out in the CTIA Messaging Principles and Best ...
1. If the incoming message in the widget does not appear, it is due to the MOBILE field not being set up in the settings. Watch it here: https://www.loom.com/share/5b3301cf5ab44331ba15e7b4f5c14aed
Click inside a record in your custom module Top right ... (3 dots) navigation, click it. The last option on that list is Create Button. Click it What would you like to name the button? RingCentral SMS Where would you like to place the button? View ...
Go to modules: RingCentral SMS Templates Create a new record. Name: Should be something you remember when it is time to select the template in the text message Click the RC Clever Add and you can start using merge fields from the drop down.
Click the extension link we sent you Install for all users Once the extension is finished installing, navigate over to your modules. Search for RC Account Manager Click Add New Account Connect RingCentral Account Click edit, select your correct phone ...
UPDATED 12-6-2022 How to check API Names for the user module: 1. Create a new workflow 2. Instant action should be a new function -> WRITE YOUR OWN 3. Argument mapping should be as follows 4. The function should be as below: Lead = ...
The following is a simple code to add as a custom function for a workflow to trigger an SMS messaging using the RingCentral SMS Extension for Zoho CRM: (the below script is hard coding the phone and email for the sender you can also tweak the code to ...
Important: If you used our older RingCentral SMS extension before, the workflow functions and custom modules for text messages do not transfer. Workflow functions need to be recreated. Old text messages need to be exported and re-imported into the ...
1. Navigate over to LEADS or the CONTACTS module. 2. In the LIST view you can select a LEAD/CONTACT and see a button top labeled RIngCentral SMS - press it 3. See a WIDGET window open up and display the conversation window. In the number dropdown, ...
Updated! The following is a simple code to add as a custom function for a workflow to trigger an SMS messaging using the GoToConnect Messaging - SMS Extension for Zoho CRM: if(input.leadid != null) { lead = zoho.crm.getRecordById("Leads",leadid); ...
Click the extension link we sent you Install for all users Once the extension is finished installing, navigate over to your modules. Search for RC Account Manager Click Add New Account Connect RingCentral Account Click edit, select your correct phone ...