Known Issues

Known Issues

1.  Have to avoid using " " in descriptions or any other fields in any records in the CRM.  It will break the sync.
2. IMPORTANT when creating custom modules: Country field must be formatted to 2 digits: CA. or US
3. Have to avoid using "-" in names in any synced records in the CRM.  It will break the sync.
4. If you are trying to make it work for the Leads module, please use the custom module set up https://support.digitaltransformationmanagement.ai/portal/en/kb/articles/custom-module-and-custom-view-sync-with-companycam but do not map the Contact Name in settings