Change ownership of a RingCentral SMS record to the sender of the SMS (bug fix / work around / feature request)

Change ownership of a RingCentral SMS record to the sender of the SMS (bug fix / work around / feature request)

Please watch this video to create a workflow that changes the RingCentral SMS record owner to the text message sender. 



Here is the code: 

  2. recordUpdateMp = Map();
  3. if(input.recId != null)
  4. {
  5. record = zoho.crm.getRecordById("ringcentralmessaging__RingCentral_SMS",recId);
  6. frphone = record.get("ringcentralmessaging__From").toString();
  7. response = invokeurl
  8. [
  9. url :"https://crm.zoho.com/crm/v2/users"
  10. type :GET
  11. connection:"YOURCONNECTIONNAMEGOESHERE"
  12. ];
  13. //info response;
  14. uservalue = response.get("users").toList();
  15. for each  rec in uservalue
  16. {
  17. userid = rec.get("id");
  18. phone = ifnull(rec.get("phone"),"");
  19. if(rec.get("status") = "active")
  20. {
  21. if(phone != null)
  22. {
  23. if(phone.toString() = frphone)
  24. {
  25. recordUpdateMp.put("Owner",userid);
  26. updateRecord = zoho.crm.updateRecord("ringcentralmessaging__RingCentral_SMS",recId,recordUpdateMp);
  27. }
  28. else
  29. {
  30. }
  31. }
  32. //phone not null close
  33. //if phone not ""
  34. }
  35. //if active close
  36. }
  37. //for each close
  38. //info phone;
  39. }